Terms of Trade for Sale and Shipping
All prices are daily prices
without obligation and include German sales tax.
Orders are accepted by
telephone, fax, mail or internet. Please use the original DKW part numbers and
transmit bike type (model), as well as chassis and engine number.
Means of payment: Prepayment
by bank transfer; inside Germany in addition direct debit or cash on delivery;
credit cards are not accepted.
Shipments are processed on
costs and risk of customer. A shipping and handling fee will be added to each
order and includes postage, packing material, cash on delivery fee if
applicable, and a minimum 1,50 Euro work lump-sum.
By law, customers within the
European Union can return parts ordered within 14 days, see instructions below.
Excluded are: Customized parts, parts which have been already integrated, parts
not originally packed, electronic parts, and batteries. Returned items have to
be shipped with shipping costs paid by the sender. Freight collect shipments
will not be accepted.
In case of qualified complains
we offer a free replacement or give a credit note. For returns on goodwill the
customer may be charged costs for re-storage at 10% of the item value. Return
fees and costs for technical checks have to be paid by the customer. Returned
items have to be shipped with shipping costs paid by the customer and on his own
risk. Freight collect shipments will not be accepted.
We are not responsible for
loss, non-usability or damages caused by the use of our parts. Delayed
complains, self-repair attempts or wrong handling will exclude any warranty.
Reproduced parts which require a design or technical certification when used
alone or as part of an assembly which requires technical certification, are
produced for demonstration purposes, only. Although these parts are fully
functional, the operating license will be void when using these parts. The
possibility of a single technical approval has to be requested at the
responsible government department by the customer individually.
Repair orders for engines and
vehicles: In case of a warranty repair engines or vehicles have to be delivered
to our location. Transport has to be paid by the customer. Additional claims
exceeding the repair itself are excluded.
Earlier offers become void
with publishing our latest catalogue.
10. These Terms
of Trade replace any older version. Terms of Trade apply for all orders.
of single terms does not touch the validity of all other terms.
12. Place of
fulfilment and place of jurisdiction is the location of the company (69502
Instruction to the right
of withdrawal according to the Distance Selling Regulations
If you order from us under a purchase contract goods that are delivered in
one shipment, the following conditions apply: The revocation period is fourteen
days from the day you or a representative named by you who is not the carrier
have taken physical possession of the goods.
If you order from us goods which can only be delivered as partial shipments,
the following conditions apply: The revocation period is fourteen days from the
day you or a representative named by you who is not the carrier have taken
physical possession of the last commodity purchased under the contract.
You bear the direct cost of returning the goods.
The right of withdrawal does not apply to contracts for the supply of goods
that have been customized or are specially made to customer specifications or
are not suitable for a return due to the condition of goods.
End of revocation